The purpose of this document is to establish the conditions of use of the page as well as the conditions of purchase of products through it by users.
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce, we inform you that the ownership of the website corresponds to ESENCIASEXSHOP, CIF / NIF 75371879M domiciled at CL PINTOR SOROLLA 23 2ª DCHA, FUENGIROLA (MáLAGA), 29640 and with email INFO@ESENCIASEXSHOP.COM and telephone 603710304, hereinafter ESENCIASEXSHOP.
USE OF THE SITE
By using this website and placing orders through it, the user agrees to the following:
* Use the website solely for the purpose of consulting products and placing orders.
* Do not place any fraudulent or false order. If in a reasonable way an order is considered to be fraudulent, ESENCIASEXSHOP is authorized to cancel it and inform the relevant authorities.
* Have legal capacity to enter into contracts (the user declares to be over 18 years old).
* Provide your contact information in a truthful and accurate way in order to be able to send orders.
PERSONAL DATA PROTECTION
Service availability. Users have the possibility of ordering the items offered through the website for delivery to an address within the Spanish peninsula.
The contract will be formalized in the Spanish language.
Availability of the products.
Orders are subject to the availability of the products. If there are difficulties in terms of supplying the products or if there are no items in stock, ESENCIASEXSHOP will inform the customer of such circumstance, either by mail or by phone and will refund any amount paid for the product or products not available or change the product for another of the same value, as decided by the customer.
The prices of the articles include all current taxes but shipping costs are not included, which will be added to the total amount. ESENCIASEXSHOP reserves the right to modify prices at any time, although the products will be invoiced based on the price in effect at the time of placing the order (subject to product availability).
In the purchase order, both the total price of the product / products will be indicated, including VAT and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be the one legally in force at all times depending on the specific item in question.
Shipping costs to the Spanish peninsula.
For orders under € 60, shipping costs amount to € 6.95, an amount that must be added to the total amount. Shipping costs will therefore be paid by the customer.
For orders equal to or greater than € 60, shipping costs will not be applied, some items may be excluded from free shipping costs.
How to place an order.
The data recorded by the website constitutes proof of the transactions carried out. The customer will receive order confirmation by email.
During the process, before making the payment, you can modify the details of your order. The order is not formalized until the process is finished, which will happen when you have made the payment. Clicking on "Pay" implies that you purchase and pay for the selected items, this step is a binding commitment.
There are no purchase limits. The user can place the order for the number of items they want, without established minimums or maximums.
Right to cancel the order.
ESENCIASEXSHOP reserves the right to reject an order from a client with whom there is a dispute.
Likewise, ESENCIASEXSHOP has the right to reject or cancel an order for justified reasons, such as:
* Due to an error in the billing information (which is incorrect or impossible to verify)
* If there is suspicion of fraud with the bank card
* If it is not possible to send it to the indicated address
* If there are reasons why it is suspected that the user is not a final consumer
* If the user is under 18 years old
* If the full payment has not been made.
Way to pay.
You can use a bank card, Paypal or bank transfer as a means of payment. In the case of payment by card or PayPal, the total amount of the order that will include the shipping costs that correspond according to the case, will be charged to the customer's account at the time of purchase. Only payments in EUROS are accepted.
By paying by card and in the event that an incident occurs during the process (for example, the terminal informs of the denial of the card), the order will be automatically canceled. The payment system by bank card is made through the "Prestashop checkout" payment gateway
By clicking on "Pay" the user is confirming the payment of the order as well as that the credit card is his. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, the order will be automatically canceled, the system informing the customer about said cancellation.
In the case of selecting the payment system through Paypal, PayPal will be the payment platform and it will be carried out following the conditions of said payment platform.
The order will be sent to the address that you indicate to us once the payment of the total amount of the order has been confirmed. If the amount is not for the total, ESENCIASEXSHOP reserves the right not to send the order until it has been fully paid by the customer.
The products will be sent to the address that the user has indicated.
The delivery time ranges between 24 and 72 hours (business days) for addresses in the peninsula.
The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid.
For the purposes of these conditions, it will be understood that the "delivery" has occurred or that the order has been "delivered" at the time you or a third party indicated by you
acquires physical possession of the products, which will be credited by signing the order receipt at the agreed delivery address.
Impossibility of delivery.
If it is impossible to deliver the order to the address indicated, ESENCIASEXSHOP will try to deliver it to a third party indicated by the client or retry its delivery at a later date. For this, we ask that if you are not going to be at home, contact ESENCIASEXSHOP to arrange delivery on another day.
If within 15 days, counting from when your order is available for delivery, the order could not be delivered for reasons not attributable to ESENCIASEXSHOP, we will understand that you wish to withdraw from the contract and we will consider it resolved.
As a consequence of the termination of the contract, we will return all payments received from the user, not including delivery costs, without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract to be terminated. If the product does not reach its destination due to erroneous mechanization of the delivery data, the customer must bear the costs of re-dispatch.
Cancellation of an order.
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
To cancel an order, you can use the form that appears in the link "RIGHT OF WITHDRAWAL" or you can notify it by email by going to INFO@ESENCIASEXSHOP.COM by postal mail to the address CL PINTOR SOROLLA 23 2ª DCHA, FUENGIROLA (MáLAGA), 29640 .
If you send us an email or written communication, please include the details of your order to help us identify it.
The withdrawal period will expire 14 calendar days from the day that the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in the event that the products that make up the order are delivered separately, 14 calendar days from the day that the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the last of the aforementioned products.
Once the right of withdrawal has been exercised, the user must send the delivered products to the indicated address, therefore assuming the return costs. Please bear in mind that if you decide to return the items to us, postage due, we will be authorized to charge you for the expenses we may incur.
The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond the mere opening of its shipping packaging, for products that are not in the same condition in which they were delivered or that have suffered any damage, so it must be Be careful with the product / s while they are in your possession. Please return the item using or including all its original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item.
After examining the article we will inform you if you are entitled to a refund of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will proceed to refund the total amount of the purchase without including shipping costs within a period of 14 days from when we receive the order canceled.
If the return only includes a part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, excluding shipping costs.
Return of defective products.
If you return the products to us because they are defective or the descriptions do not correspond to them, we will proceed to reimburse the full price of the products, together with the shipping costs derived and the return of the item. To corroborate the defect of the product, it will be necessary to send image / video evidence. If that is not enough, a free shipping method will be provided. Once the product has been checked, if it does not have any defect, the customer must pay the shipping costs.
Access and use of this website is the responsibility of the users. It is not the object of guarantee by ESENCIASEXSHOP:
- The infallibility, availability, continuity, lack of security deficiencies on the website.
- That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
- The possible damages or losses that could be derived from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website
- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, or damages that may be caused by third parties through illegitimate interference that are beyond the control of ESENCIASEXSHOP.
- ESENCIASEXSHOP is exonerated of responsibility for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other sources.
The mere access to the website does not imply any type of commercial relationship between ESENCIASEXSHOP and the user.
ESENCIASEXSHOP only supplies products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes. ESENCIASEXSHOP has no responsibility for any loss of profits, loss of business, business interruption or loss of business opportunities of the client.
Transfer of rights and obligations.
The contract is binding both for the client and for ESENCIASEXSHOP, as well as for our respective successors, assignees and successors in title. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained prior written consent from ESENCIASEXSHOP.
We can transmit, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations derived from it, at any time during its term. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that, in your case, you, as a consumer, have recognized by law nor will they cancel, reduce or limit in any other way the guarantees, both express and implied. , that we could have granted.
INFORMATION AND CONTENTS OF THE WEB
The information shown on the website is current on the date of the last update. ESENCIASEXSHOP reserves the right to update / modify / delete information on this website at any time and without prior notice.
In the event that the web page contains links to other web pages and third-party materials, said links are provided for informational purposes only, without ESENCIASEXSHOP having any control over the content of said web pages or materials. Therefore, we do not accept any responsibility for any damage or loss arising from its use.
ESENCIASEXSHOP reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the modifications made, we recommend that you do not use our website.
PIRACY VIRUSES AND OTHER COMPUTER ATTACKS
The user must not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or harmful program or material. The user will not try to have unauthorized access to this
website, to the server where said page is hosted or to any server, computer or database related to our website. The user agrees not to attack this web page. Failure to comply with this clause could lead to the commission of offenses typified by the applicable regulations. We will report any breach of these regulations to the competent authorities and we will cooperate with them to discover the identity of the attacker. Likewise, in the event of non-compliance with this clause, you will immediately cease to be authorized to use this website. We will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other technologically damaging or harmful program or material that may affect your computer, computer equipment,
INTELLECTUAL PROPERTY AND COPYRIGHT
The user acknowledges and agrees that all copyright, registered trademark and other industrial and intellectual property rights over the materials or content that are provided as part of the website correspond at all times to ESENCIASEXSHOP. The user may make use of said material only in the manner expressly authorized.
APPLICABLE LEGISLATION AND JURISDICTION
The use of this website and the contracts for the purchase of products through it will be governed by Spanish legislation. Any controversy that arises or is related to the use of the website or with said contracts will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaint and claim to ESENCIASEXSHOP through the email MAIL.